Warnings and Errors

Articles on the warnings and errors you can encounter when working with Distribution Engine.

Timeout when deleting a Team Member or Distributor

Issue. Deleting team members or distributors taking a long time and / or hitting a timeout error. Cause. Some customers who are generating large volumes of distribution logs may experience slow perfo…


Records Stuck / Not Being Assigned

If your Leads / Cases are not being assigned out from the queue, check for the following causes: Active status definition - Check the status on the object compared with the active status definition i…