Changing the Widget logout reason list

The Distribution Engine widget includes the ability to allow users to control their availability using a toggle, you can also force users to specify a reason when toggling offline. This reason come preset with a number of options, however you can change these.

 

Classic widget

Lightning widget

 

 

 

Steps

  • Enable "User availability toggles" and "require user activity reason" options on Distribution Settings tab.
  • You should see the toggle off reasons setting, you can enter the reasons that your users can choose when they toggle off. To enter multiple reasons press enter, or the comma key, after each entry.

 

 

 

How did we do?

Adding Widget to Classic Homepage

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