Grant Login Access

You may be asked by the NC Squared support team to grant login access to your org. This is a feature in Salesforce which temporarily allows engineers to check your system and diagnose any issues. To grant login access follow the steps below. There are 2 styles of user interface in Salesforce. Pick the style which reflects your org.

Grant Login Access 

  • Lightning: Click your user image/icon > Settings > Grant Account Login Access
  • New style: Go to Your Name > My Settings > Grant Login Access 
  • Old style:   Go to Setup > My Personal Information > Grant Login Accessor Grant Login Access

Give Access To - NC Squared Support and choose a time period. Usually 3 days or 1 week to allow enough time for an engineer to monitor you fix and monitor any issues.




New Salesforce User Interface


Old Salesforce User Interface


How did we do?

Contact Support

Upgrading Distribution Engine Steps