Permission Set Overview

This page provides an overview of the permissions granted by each Permission Set in Distribution Engine. 

Permission​

​Distribution Engine Community User​

Distribution Engine User​

​Distribution Engine Team Manager​

Distribution Engine System Manager

Distribution Engine Admin

Widget

✔

✔

✔

✔

✔

Record Detail Component

✔

✔

✔

✔

✔

Manual Assignment

✔ Only teams they manage

✔

✔

Console - Application Monitoring

✔

Console - Today's Distributions

✔

✔

Console - Sources

✔

✔

Console - Calendar

✔

✔

Classifier - Territories

✔

Classifier - Lead Matching

✔

Classifier - Auto-conversion

✔

Classifier - Custom Classification

✔

Classifier - Backfill

✔

Assignment Simulator

✔

✔

Team List

✔ Only teams they manage

✔

✔

Team - Home

✔

✔

✔

Team - Team Members

✔

✔

✔

Team - Availability

✔

✔

✔

Team - Performance

✔

✔

✔

Team - Distributors

✔

✔

Team - Weighting and Caps

✔ Team level capping and weighting only

✔

✔

Team - Distribution Hours

✔ Cannot enable/disable Shift Planner

✔

✔

Team - Tracking & SLAs

✔

✔

Team - Assignment Rejection

✔

✔

Team - Post Assignment

✔

✔

Team - Team Settings

✔

✔

Tags - Collections

✔

✔

Tags - Assign

✔ Team members from teams they manage only

✔

✔

Object Sync

✔

✔

Availability - Out of Office

✔ Personal only

✔ Personal only

✔ Team members from teams they manage only

✔

✔

Availability - Holidays

✔ Read only

✔

✔

Availability - Shifts

✔ Read only

✔

✔

Logs - Distribution

✔ Personal only

✔ Personal only

✔ Only teams they manage

✔

✔

Logs - Territories

✔

Logs - Lead Matching

✔

Logs - Auto-conversion

✔

Logs - Object Sync

✔

✔

Logs - Scheduler

✔

✔

Logs - Archive

✔

✔

Analytics

✔

✔

Settings

✔

Settings - Advanced

✔

Settings - Licensed Users

✔

✔

Settings - Export/Import

✔

How did we do?

Permissions

Custom Permissions

Contact