It can sometimes be useful to integrate Salesforce workflow rules with Distribution Engine. Here we explain how to avoid clases with Distribution Engine, and also an example of how to create tasks on assignment.
Sample formulas to help admins may find useful within Distribution Engine.
Examples of Salesforce Flows that can be used to enhance Distribution Engine and integrate it with your existing business processes. These are just examples, so they can be amended to meet your needs. We would also recommend adding error handling and additional logic to cover all paths.
Some examples of how Salesforce Process Builder can be used to complement Distribution Engine
