Apex API

Availability API

Methods to set user availability

Out of Office API

Methods to manage out of office entries

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Tags API

The DE Apex API includes methods to create and update tag collections, assign / unassign tags and get user's tag assignments.

Team Members API

Methods to manage the members of a team.

DE Apex API Introduction

Distribution Engine (DE) includes an Apex API consisting of global apex classes to access Distribution Engine features programmatically. Availability. Class Method Description n2de.DistributionEngine…

Updated 2 months ago

Rejection API

The DE Apex API includes methods to call the DE rejection functionality programmatically. Reject Assignment. global static void n2de.GlobalAPIReject.rejectAssignment(Id recordId, String reason) Perfo…

Updated 4 months ago

System API

The DE Apex API includes methods to check the status of the DE job and to run the health checker programmatically. Has Scheduler Failed. global static boolean hasSchedulerFailed() Returns true if the…

Updated 11 months ago